Succo supports 19+ research, customer feedback, and growth use cases: lead capture, newsletter signups, sales qualification, public news polls, customer satisfaction (CSAT/NPS), churn interviews, onboarding feedback, support ticket triage, investor and board live reports, product discovery (jobs-to-be-done), feature voting, beta tester pulse, pricing and willingness-to-pay (Van Westendorp), brand and positioning research, employee pulse, exit interviews, post-event feedback, live event polls with projected dashboards, content topic validation, and B2B account research synthesis. Each use case is delivered through one or more of three input channels: embeddable forms (short widgets on a website), AI-drafted surveys (longer questionnaires shared via public link with bias detection), or uploads (PDFs, transcripts, CSVs, pasted text). Every use case produces output in two views: an Analytics dashboard (auto-generated charts per question, filterable and embeddable on third-party sites via iframe / script / oEmbed) and a Discovery view (AI-clustered themes, JTBD opportunities, team triage). Specific use cases like live event polls, public news polls, and investor board reports take advantage of the embeddable dashboard as a live public-facing artifact.
Real research, customer feedback, and growth playbooks. Each one shows the outcome you can expect, the channel that fits, and how long setup takes.
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Replace a generic contact form with one that asks the right qualifying questions and routes leads automatically.
A 30-second form that captures the email plus what the subscriber actually wants to hear about.
A short form on the demo or pricing page that pre-qualifies before booking a call.
Run a survey for a journalistic piece, embed the live result dashboard in the article. Readers contribute and see the updating result.
Run NPS, CSAT, or churn interviews. Turn 200 vague comments into ranked themes you can act on.
A trigger-based 60-second survey at days 1, 7, and 30 to find friction in the activation funnel.
Drop in a CSV export of past tickets and let Succo cluster them into product issues, how-to questions, billing, and edge cases.
Embed an internal dashboard (NPS, churn signals, CSAT trend) in your Notion or Confluence board space — it refreshes itself, no copy-paste at every QBR.
Combine surveys, embedded feedback, and past interviews into a ranked list of jobs-to-be-done.
A public form (or invite-only link) where customers describe what they want and explain why.
A weekly 3-question survey to your beta cohort to read what is working and what is breaking.
Van Westendorp price sensitivity, conjoint-style trade-offs, or simple WTP — bias-checked by Succo before you publish.
Ask customers how they describe you in their own words. Compare to how you describe yourself.
Anonymous, AI-drafted, no leading questions. Get to what people actually think without the HR template.
A structured exit survey, plus the ability to upload past exit interview notes for cross-cohort analysis.
A 60-second survey at the end of a workshop, webinar, or conference. A summary the next morning.
Run a 3-question survey during a talk, project the live dashboard on screen, embed it in the event recap blog the next morning.
Validate demand for a course, ebook, podcast or blog series before you build it.
Drop in past account interviews, sales call notes, and support transcripts for one customer. Get an account brief.
You can mix all three; they feed the same pipeline. Start here if you are unsure.
← Swipe horizontally to see the output view and setup columns
| If you want to… | Channel |
|---|---|
| Capture leads, signups, or a quick NPS on a page | Form |
| Run a structured study with bias-checked questions | Survey |
| Synthesize research you already have | Upload |
Yes. A workspace holds any number of forms, surveys and uploads. They all feed the same insights pipeline so themes are extracted across sources, not just within one.
Yes — every use case maps to a template. Click Get started and you can start from a template that pre-fills questions, fields and analysis settings. You can edit everything afterwards.
For forms, you see live structured analytics (NPS distribution, completion rates, choice breakdowns) as soon as you have submissions — no run needed. For surveys, insights auto-refresh as new responses arrive. For uploads, click Analyze and results appear in 1–3 minutes for typical batch sizes.
Yes. Every survey and form has a configurable analytics dashboard you can embed via iframe, script, or oEmbed paste-in. Embedded dashboards update live as new responses arrive and carry the global filters you saved with them. Use it for journalism (live poll results in an article), event recaps (live participation), or board reporting (a Notion-pinned dashboard that always reflects the latest data).
Yes. Workspaces support team triage on opportunities (status, votes, notes) on the Pro and Research plans. You can also export a Markdown decision brief at any time.
These are the most common patterns we see. The underlying primitives — forms, surveys, uploads, themes, opportunities — are general purpose. Most research and feedback use cases fit on top of them. If you have a niche flow, just try it.
Free to start. No credit card. Set up in under a minute.